Shipping policy
3AM BALANCE SHIPPING POLICY
Last updated: September 9, 2026
Shipping Area
Midlife Health currently ships orders within the United States only. We do not offer international shipping at this time.
Shipping Cost
Free standard shipping is included with all eligible U.S. orders.
Express shipping may be selected at checkout for an additional $15. Express-shipping charges are not refundable after an order has shipped.
Processing Time
Most orders are processed within one to two business days. Orders placed on weekends or holidays begin processing on the next business day.
During launches, promotions, holidays, or periods of unusually high demand, processing may require additional time. We will notify you if a significant delay affects your order.
Estimated Delivery
Free Standard Shipping: Usually three to five business days after the order is processed and transferred to the carrier.
Express Shipping: Usually one to two business days after the order is processed and transferred to the carrier.
Delivery dates are estimates and are not guaranteed. Carrier delays, severe weather, incorrect addresses, and other circumstances outside our control may affect delivery.
Tracking
When tracking is available, a shipping-confirmation email will be sent to the email address used at checkout. Tracking information may require up to 24 hours to update after the carrier receives the package.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address. If you notice an error, contact us immediately at midlifehealthco@gmail.com.
We will try to correct the address before shipment, but an address cannot always be changed after an order has been processed or transferred to the carrier. Additional shipping costs caused by an incorrect or incomplete address may be the customer’s responsibility.
Lost, Delayed, or Marked-Delivered Packages
If tracking has not updated for an extended period or your order appears lost, contact us so we can help investigate with the carrier.
If tracking shows that a package was delivered but you cannot locate it, check the delivery area, household members, neighbors, and the carrier’s tracking details. Then contact the carrier and Midlife Health promptly for assistance.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong product, contact us within seven days after delivery. Include your order number and photographs of the product and shipping package. Please refer to our Return and Refund Policy for additional information.
Contact
For shipping questions, email: