Política de reembolso
3AM BALANCE RETURN AND REFUND POLICY
Last updated: September 9, 2026
3AM Balance 30-Night Guarantee
We want you to feel confident trying 3AM Balance. If you are not satisfied with your first purchase, contact us within 30 calendar days after delivery at midlifehealthco@gmail.com. Include your name, order number, and the reason for your request.
The 30-Night Guarantee covers the purchase price actually paid for one opened tub of 3AM Balance. The guarantee is limited to one claim per customer, household, and shipping address. Original express-shipping charges, if any, are not refundable.
Please do not mail an opened product unless we instruct you to do so. We may request a photograph of the product, the lot number, and the remaining contents to help us process the request and monitor product quality.
Multiple-Tub Orders
For orders containing multiple tubs, the 30-Night Guarantee covers one opened tub. Additional tubs must be unopened, unused, and sealed to qualify for a refund. Unless the order arrived damaged or incorrect, the customer is responsible for return-shipping costs.
Unopened Returns
Unopened and sealed products may be returned within 30 calendar days after delivery. Contact us before returning anything so we can provide return instructions. Products returned without prior authorization might not be accepted.
Damaged, Defective, or Incorrect Orders
Inspect your order when it arrives. If it is damaged, defective, or incorrect, contact us within seven days after delivery. Include your order number and photographs of the product and shipping package. When the problem is confirmed, we will provide an appropriate replacement or refund at no additional cost.
Digital Products
Digital guides, audio products, downloads, and other digital materials are not returnable after they have been delivered, downloaded, or accessed, except when required by law.
Subscriptions
Subscriptions may be canceled before the next scheduled order is processed. Cancellation stops future renewals but does not automatically cancel or refund an order that has already been processed or shipped. If a subscription order has already been processed, contact us as soon as possible, and the applicable terms of this policy will apply.
Refund Processing
Approved refunds are issued to the original payment method. After a refund is issued, your bank or card provider may require additional time to post the credit to your account.
Refunds may be refused when a request falls outside this policy, involves repeated guarantee claims, shows evidence of misuse or fraud, or cannot be matched to a valid Midlife Health order.
Contact
To request a return, replacement, or refund, email:
This policy does not limit any consumer rights that cannot legally be waived.